Shipping and Returns
New and unworn/unwashed items purchased online are eligible for an exchange within 15 days after the product is received. If your desired size/style is not available at the time of your return, we are happy to offer an alternative, or you will be issued a store credit. Shipping costs must be paid by the customer. Please notify us before shipping since we cannot be responsible for items returned to us without notification and/or items that are returned with a shipping alternative where you can not trace the package. All sale and clearance orders are FINAL!
Domestic Shipping (USA):
All purchases will be processed and shipped within 48 business hours of order via USPS ground. Tracking is filtered through Ship Station and customer will be sent an email from Ship Station with tracking information. Please allow 3-5 days from ship date for delivery. If you suspect your package is lost, or have a question regarding tracking of your package please contact 1-800-ASK-USPS as we are not responsible for tracking once dropped off at the post office.
International Shipping (Canada, United Kingdom, New Zealand, Australia):
All purchases will be processed and shipped within 2-5 days of order via USPS. Customers assume all costs also associated with declaration value in accordance with their countries duties and tariff costs. Tracking number will be available at time of purchase. Unfortunately, Barba & Roo cannot be held responsible for lost packages. Customers will be sent an email that includes all shipping information needed once item is shipped. Please allow up to 3 weeks from ship date for delivery. Delays may occur due to customs. All custom duties, taxes and fees are the sole responsibility of the customer. Please contact your local post office or UPS facility for further information concerning custom duties or fees.